How can I be sure I am buying a genuine Mulco watch?
You can be sure you are buying a genuine Mulco watch if you follow these steps: Buy a Mulco watch only from authorized Mulco retailers who will give you the credit-card size warranty, duly completed with the 8-digit serial number, the watch reference, the purchase date and the retailer's full name and address or buy directly from www.mulco.com.
My battery is dead, where can I get a new one?
We recommend taking your watch to your nearest authorized Mulco retailer. Use our Store Locator to find an authorized dealer near you.
I need a new band (or other part) for my watch, where can I get it?
If you are in the United States, please email firstname.lastname@example.org to request the parts you are looking for. In other countries, please use our Store Locator to find an authorized dealer near you.
Where can I find out about my warranty?
Your watch is covered by Mulco’s 2-Year Warranty from the moment it was purchased. To qualify for warranty service, you will need to provide proof of purchase (eg. Mulco watch receipt) from an authorized Mulco retailer.